Privacy Policy
- Purpose of this Privacy Notice
- To explain how a customs clearing house collects, uses, shares, and protects client data when providing customs clearance and related regulatory services.
- Types of Client Data Processed
- Identification data (e.g. company name, registration numbers, VAT/EORI numbers)
- Contact details (e.g. names, addresses, email addresses, phone numbers)
- Shipment and trade data (e.g. invoices, packing lists, commodity codes, origin, value, weight)
- Financial data (e.g. duty, tax amounts, payment references)
- Regulatory data (e.g. licences, permits, certificates, declarations)
- Correspondence and instructions relating to customs transactions
- How Client Data Is Collected
- Directly from clients or their authorised representatives
- From third parties involved in the supply chain (e.g. carriers, freight forwarders, agents)
- From public authorities or official registers where legally permitted
- Purposes for Processing Client Data
- Preparing, submitting, and managing customs declarations
- Ensuring compliance with customs, trade, and tax legislation
- Calculating duties, taxes, and other charges
- Communicating with customs authorities and other government bodies
- Providing operational updates, advice, and customer support
- Maintaining internal records, audits, and quality controls
- Legal Bases for Processing
- Performance of a contract with the client
- Compliance with legal and regulatory obligations
- Legitimate interests in operating an efficient and compliant customs service
- Consent, where required for specific communications or services
- Data Sharing and Disclosure
- Customs and border authorities, tax authorities, and other regulators
- Logistics partners and service providers acting under contractual safeguards
- Professional advisers, auditors, or insurers where necessary
- Law enforcement or public authorities where legally required
- Data Retention
- Client data is retained only for as long as required by law, regulation, or contractual obligations, and then securely deleted or anonymised
- Data Security
- Appropriate technical and organisational measures are used to protect data against unauthorised access, loss, or misuse
- Client Rights
- Rights to access, correct, restrict, or object to processing of personal data
Trademark: Expresscustomsni ™
Operating Hours:
Mon - Fri: 8am - 5pm
Saturday: 9am-1pm
Sunday: Closed
Contact:
Gallery Building, Hubflow, 65-69 Dublin Rd, Belfast BT2 7HG
